Marketing Guidelines - DeliveryXpress

Name *

First

Last

Who has conducted the store survey?

Who's Store is it

Adrienne's Stores *

Alex's Stores *

Andreina's Stores *

Andrew's Stores *

Antonio's Stores (Tony) *

Aram's Stores *

Brian's Stores *

Carlos's Stores *

Danny's Stores *

Esau's Stores *

Fabio's Stores *

Gabriel's Stores *

George's Stores *

Jaime's Stores *

Jeanette's Stores *

Jennifer's Stores *

Karla's Stores *

Laura's Stores *

Liliana's Stores *

Mario's Stores *

Marissa's Stores *

Olivia's Stores *

Oola's Stores *

Oscar's Stores *

Pearl's Stores *

Scott's Stores *

Sonia's Stores *

Van's Stores *

Will's Stores *

Yanira's Stores *

Zaida's Stores *

Test Form *

Date / Time *

//Date

Time

When was the survey conducted?

Exterior Maintenance Standards

POP is placed correctly and in good condition no bubbles, curling or sun damage

Acceptable
Unacceptable

Monument signage is not obstructed or damaged and lights up accordingly

Acceptable
Unacceptable

Store Hour Decals (Placed at eye level, strait and correct information)

Acceptable
Unacceptable

Banners (Properly placed, securely hung & in good condition)

Acceptable
Unacceptable
N/A

Car toppers (In use, clean and light up)

Acceptable
Unacceptable

Additional Notes

File Upload

Click or drag files to this area to upload. You can upload up to 10 files.

Interior Maintenance Standards

Customer pick up screen clean and operational

Acceptable
Unacceptable

Additional TV screens with correct food photography

Acceptable
Unacceptable
N/A

Counter is clean and organized

Acceptable
Unacceptable

POP schematics updated

Acceptable
Unacceptable

POS input items and coupons fully are functional

Acceptable
Unacceptable

Are are computers and phones working properly

Acceptable
Unacceptable

Are Accounts and pricing current

Acceptable
Unacceptable

Hot Hold clean and maintained

Acceptable
Unacceptable
N/A

Public Restrooms stocked and clean

Acceptable
Unacceptable
N/A

Pepsi Cooler stocked & arranged to planogram

Acceptable
Unacceptable
N/A

Delivery Bags Maintained and clean

Acceptable
Unacceptable

Nutritional Binder available with all current information

Acceptable
Unacceptable

Store has "To go" menus and store magnets

Acceptable
Unacceptable

Hand-held menus are clean and organized

Acceptable
Unacceptable
N/A

Menu boards & Digital menus are current (if you have them)

Acceptable
Unacceptable
N/A

EBT stores compliant with water, Sun chips, counter card and POP

Acceptable
Unacceptable

Additional Notes

File Upload

Click or drag files to this area to upload. You can upload up to 10 files.

Hospitality

Employees are all in full, complete & clean uniform

Acceptable
Unacceptable

Greeting-Did customer get sincere greeting under 15 seconds?

Acceptable
Unacceptable

Smile-Did we smile through the interaction with the guest?

Acceptable
Unacceptable

Accuracy- Did we repeat/confirm the order with guest?

Acceptable
Unacceptable

Reveal- Did we show the guest their pizza before they leave?

Acceptable
Unacceptable

Exit- Did we thank the customer and invite them back again?

Acceptable
Unacceptable

Product Quality (Color, cut & doneness. Crisp sheet and pizza separator used as needed. Wing sauce spread evenly)

Acceptable
Unacceptable

Additional Notes

File Upload

Click or drag files to this area to upload. You can upload up to 10 files.

Marketing Awareness

Current phone scripts posted & in use?

Acceptable
Unacceptable

Do our employees know about the Rewards program?

Acceptable
Unacceptable

Do our employees know about the current specials?

Acceptable
Unacceptable

Is the Trade Area map current?

Acceptable
Unacceptable

Service fee do employees know how to expain? Is the plaque posted?

Acceptable
Unacceptable

Is your store info current on a google search?

Acceptable
Unacceptable

Additional Notes

File Upload

Click or drag files to this area to upload. You can upload up to 10 files.

Exterior Maintenance Standards

Interior Maintenance Standards

Hospitality

Marketing Awareness

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